HR Operations Service Delivery Specialist

Location: Stavanger ID: HQ00007812
HR Operations Service Delivery Specialist
- Investigate assigned queries and provide a helpful and timely response across the many disciplines of HR, some examples are below;
- General Employee Lifecycle Activities, promotions, transfers, terminations
- Payroll updates & corrections
- HR System Updates in SAP
- Employment Verification Letters
- Counsel managers/employees on HR policies, procedures, guidelines and programs
- Ensure the correct documentation is created and record managed appropriately
- Support Data Integrity initiatives in all HR Systems
- Ensure full compliance with all BHGE related policies and practices
- Any other duties that reflect the responsibilities of this role, or as assigned by the HRSC management team
- Ability to work in a team environment
- Ability to administer business processes consistently with general supervision
- Ability to assess problems and promptly resolve or identify appropriate team to resolve
- Ability to prioritise and organise
- Excellent communications skills, both written and verbal
- Ability to co-ordinate across the People Operations, HR and organisation at all levels
- Ability to handle sensitive situations and maintain a high degree of confidentiality
- Great attention to detail
- An appreciation of Norwegian Employment Legislation & Payroll environment would be beneficial
- Working knowledge of English would be beneficial
- Knowledge of Oracle, SAP or any other HRIS would be advantageous
- Understanding of HR policies and processes, including Time & Attendance activities
- Familiarity with customer service environment and ability to meet identified targets
- Working knowledge of service request management tools
- Knowledge of Microsoft packages including Word, Outlook, Excel
- Knowledge of Office Procedures
- 3+ Years of relevant experience as HR administrator or equivalent combination of education and work experience